AR Self Service : Smart Setup, Swift Solutions

Automated Self-Service with AR & AI

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Automated Self Service for quick Installation & Troubleshooting of Electronic Devices & Equipment

Give your customers a faster solution to independently solve technical issues on their devices without expert intervention using AI-driven Computer Vision and AR-powered AR Genie Self Service.

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AR Genie Self Service for Easy Setup & Self Troubleshoot

Self-Onboard for Easy Setup & Quick Installation  

Effortlessly set up your new devices with AR Genie Self-Service for Onboarding. Our advanced AI & AR powered visual assistant automatically detects your equipment to provide interactive, step-by-step instructions, making the process more simplified.

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Quickly Troubleshoot at your Fingertips

Solve device issues quickly without expert help. The AR Genie Self Service app automatically detects errors & interprets issues with light patterns, guiding users to fix problems independently with easy step-by-step instructions.

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Bring Instructions to life with AR Manuals

See, view & resolve easily & understand better the device functionality & upgrade your customer experience with AR Manuals, the next-gen replacement for traditional paper & digital guides.

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Features

Real-time Object Recognition

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The app identifies objects in real-time using computer vision algorithms & provides relevant information or actions based on the recognized objects.

AI & AR Automated Visual Assistance

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Artificial intelligence (AI) algorithms & Augmented Reality (AR) technology understand & interpret user's queries & overlays relevant AR instructions in the user's real-world environment to assist them.

Light Detection Pattern

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The app analyzes light patterns in the environment to highlight errors, ensuring that issues are visible and can be addressed promptly with clarity of instructions.

Automatic Fault Detection

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The app automatically identifies and diagnoses faults or issues within a system or product and provides  guided troubleshooting steps or recommendations for resolution of the technical problems.

SDK-Integration to Your Existing App

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AR Genie offers a Software Development Kit (SDK) that can be seamlessly integrated into your existing systems, mobile or web applications, providing a seamless support experience.

AR Supporting Devices

AR Genie Work Assist supports AR Glasses & Tablet devices for step-by-step instructions with enhanced AR experiences, providing user-friendly interface to users.

Smartphones ( iOS / Android )

Tablets ( iOS / Android )

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