Give your customers a faster solution to independently solve technical issues on their devices without expert intervention using AI-driven Computer Vision and AR-powered AR Genie Self Service.
Effortlessly set up your new devices with AR Genie Self-Service for Onboarding. Our advanced AI & AR powered visual assistant automatically detects your equipment to provide interactive, step-by-step instructions, making the process more simplified.
Solve device issues quickly without expert help. The AR Genie Self Service app automatically detects errors & interprets issues with light patterns, guiding users to fix problems independently with easy step-by-step instructions.
See, view & resolve easily & understand better the device functionality & upgrade your customer experience with AR Manuals, the next-gen replacement for traditional paper & digital guides.
Artificial intelligence (AI) algorithms & Augmented Reality (AR) technology understand & interpret user's queries & overlays relevant AR instructions in the user's real-world environment to assist them.
The app analyzes light patterns in the environment to highlight errors, ensuring that issues are visible and can be addressed promptly with clarity of instructions.
The app automatically identifies and diagnoses faults or issues within a system or product and provides guided troubleshooting steps or recommendations for resolution of the technical problems.
AR Genie offers a Software Development Kit (SDK) that can be seamlessly integrated into your existing systems, mobile or web applications, providing a seamless support experience.
AR Genie Work Assist supports AR Glasses & Tablet devices for step-by-step instructions with enhanced AR experiences, providing user-friendly interface to users.