AR Genie Inc. Privacy Policy

AR Genie Inc. ("we," "our," or "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software solutions, including our web applications and related services (collectively, the "Services").

PLEASE READ THIS PRIVACY POLICY CAREFULLY. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE SERVICES.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Services, and you waive the right to receive specific notice of each such change or modification.

1. Information We Collect

1.1 Personal Information

Our Services may include: our website, products, software, and web and mobile applications. When you create an account, use our website, purchase our products, or otherwise use our Services, AR Genie may collect the following types of personal and identifiable information:

Information you provide us: It is the information you provide us when you use our services which includes your name, email address, telephone or mobile number, and demographic information etc. that you voluntarily give to us when you register with the Services or when you choose to participate in various activities related to the Services. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Services.

• Name and contact information (e.g., email address, phone number)
• Payment information
• Language preferences
• Demographic information (e.g., geo-location data)
• User Generated Content, including communications between you and AR Genie Inc.

1.2 Derivative Data

Information collected during the use of services: It is the information collected during the use of our services which also includes the information about the devices that you use to use our services. Our servers automatically collect when you access the Services, such as your IP address, your browser type, your operating system, the version of our software that you are using, app crash details, login records, your access times, and the pages you have viewed directly before and after accessing the Services.

Device and Usage Information

We collect information about the devices you use to access our Services such as:

• Device details (e.g., device type, model, manufacturer, carrier name, crash reports, installed software)
• Usage data (e.g., log file information, access frequency, interaction with features)
• Web request data

1.3 Location Information

We may collect information about your location when you use our Services, including:

• Global Positioning System (GPS) data
• Internet Protocol (IP) address
• Wi-Fi access points
• Information from nearby Bluetooth Low Energy (BLE) devices

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Services to:

• Provide and improve our Services
• Enhancing user experience and personalizing content
• Analyzing usage patterns and trends
• Communicating with you about our Services
• Providing customer support
• Processing payments and managing your account
• Developing new features and products
• Ensuring the security and integrity of our Services
• Complying with legal obligations
• Fulfill and manage purchases, orders, payments, and other transactions related to the Services
• Notify you of updates to the Services
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity
• Process payments and refunds
• Request feedback and contact you about your use of the Services
• Resolve disputes and troubleshoot problems
• Respond to product and customer service requests
• Send you a newsletter

3. Disclosure of Your Information

AR Genie does not sell your personal information. However, we may share your information in the following circumstances:

• With your consent
• With service providers and business partners who assist in operating our Services
• In the event of a business transfer, merger, or acquisition
• To comply with legal obligations
• To protect the rights, property, or safety of AR Genie, our users, or others

4. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Accessing your data
• Correcting inaccurate data
• Requesting deletion of your data
• Restricting how we use your data
• Requesting transfer of your data to other services

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

7. Cookies Data

Cookies are small data files generated by web servers and stored in your computer for future access. We use Cookies for a variety of reasons, including studying visitors' use of AR Genie websites for the purpose of improving usability. If you choose to visit the AR Genie websites, you do not need to accept the use of our cookies. If you choose to accept the use of our cookies, you may delete them after they have been placed on your computer or your mobile device.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Services after any changes to this Privacy Policy constitutes your acceptance of such changes.

9. Contact Us