Case Study: Transforming Solar Inverter Maintenance using Augmented Reality Remote Visual Support

February 4, 2025
Solar Inverter Maintenance

Overview:

This case study explores how AR Genie Remote Assist - an Augmented Reality Remote Support and Maintenance Software, helped in the maintenance operations at a 500 MW utility- scale Solar-Power plant, focusing on the Solar Inverter Maintenance and repair procedures of a Solar Inverter. The study highlights how AR technology can ensure maximum plant uptime and efficiency while addressing the challenges of maintaining solar power equipment in remote locations. 

Challenges in Solar Inverter Maintenance & Repair:

Solar power plant maintenance presents several critical challenges, few of them are :

  • Remote Locations: Most of the Solar plants are located in remote areas, limiting immediate access & availability of technical specialists difficult and time consuming.

  • Energy Production Loss: Every minute of downtime can result in significant production losses, especially during peak sunlight hours.

  • Frequent damage or failure: Solar Inverters face continuous environmental stress, voltage variations, overheating, corrosion  and thermal cycling, leading to potential failures in capacitors, power electronics and cooling systems.

  • Critical Wire Connections: Faulty wiring and loose connections due to thermal expansion, exposure to high AC/DC currents & contraction cycles can lead to system failures and arc faults.
  • Specialized Expertise: Inverter issues often require specialized experts for precise measurements and complex diagnosis, with few qualified experts available.

The facility’s central inverter experienced an unexpected shutdown due to an internal component failure. This issue required immediate attention as it affected a 2.5MW power block, resulting in substantial energy production losses. The nearest qualified inverter specialist was located 600 miles away, and traditional resolution methods would have resulted in at least 48 hours of downtime.

Solution: Augmented Reality Remote Visual Assistance:

Why AR Genie Remote Assist?


AR Genie Remote Assist provides an innovative solution by enabling remote experts to guide on-site technicians through complex maintenance and repairs in real-time via live camera video streaming with AR annotations on live video feed. The platform's AR capabilities allow for precise visual communication and troubleshooting remotely by bridging the distance gap with expert guidance in real-time.

How AR Genie Overcomes Traditional Limitations:

  • Real-time AR collaboration: Remote experts annotate on live video feed to guide on-site field technicians in real-time for complex procedures.

  •  Safety Compliance:  Ensures adherence to high-voltage safety protocols through step-by-step guidance.

  • First time fix rates: Reduce downtime significantly by eliminating travel time for specialists by resolving issues first hand.
  • Enhanced Visual Communication: AR annotations enable precise identification of components and testing points.

Implementation: AR Genie in Action:

The solar facility equipped its maintenance team with AR Genie Remote Assist App, easily available to download via Google Play Store and Apple App Store for the mobile, tablet devices ( android / iOS) and AR Glass devices. The platform integrated with the plant's maintenance management system accessible through ruggedized tablet / iPad devices to connect with the inverter manufacturer specialists for a remote support session.


Execution Process: 

Session Initialization: 

  • On-site technician initiated AR Genie Remote Session with the remote inverter specialist via AR Genie App on his AR glass device. 

Damage Assessment: 

  • Inverter condition assessed by the specialist through live video streaming shared by the technician. 

Remote Expert Guiding On-site Technician using AR annotations


Maintenance and Repair Phase: 

  • Experts used AR annotations to guide technicians through diagnostic procedures.

  • Marked specific testing points on the inverter's power stack and provided real-time guidance for voltage and current measurements.

  • Highlighted failed component part, guided for safe component removal and replacement.
  • Throughout the repair, expert monitored critical safety protocols and verified installation procedures in real time.

Results and Benefits:

  • Saved approximately 20MWh of potential production loss.

  • Repair time reduced from 48+ hours to just 6 hours.

  • Eliminated need for emergency specialist travel.

  • First-time-right repair with no follow-up issues.

Transforming Solar Plant Maintenance:

Enhanced Precision:

AR Genie's ability to overlay precise instructions and measurements ensures accurate diagnosis and repair of sophisticated inverter components. This is particularly crucial when dealing with high-voltage equipment where errors can be costly and dangerous.

Rapid Response:

The platform enables immediate expert access, critical in the solar industry where production losses accumulate quickly during daylight hours. This rapid response capability helps maintain optimal plant performance and revenue generation.

Conclusion:

The implementation of AR Genie Remote Assist at the solar power facility demonstrated the transformative potential of AR technology in renewable energy maintenance. The platform successfully addressed key industry challenges, reducing downtime, ensuring safety, and enabling precision in maintenance and repair .

The success of this implementation provides a blueprint for other renewable energy facilities looking to enhance their maintenance capabilities. As the solar industry continues to grow, AR Genie Remote Assist positions itself as a crucial tool for maintaining and optimizing solar power plants efficiently and safely.