AR Genie Assist - Future of Maintenance and Support using AI and AR

Guide & Train your Workforce on their Jobs with Gen AI & AR powered Work Instructions

Drive excellence in every task your workers undertake by leveraging the advanced technology. Allow them to get their jobs done with accuracy, efficiency, & safety on time without errors with Augmented Reality instructions & assist them by connecting with expertise’ knowledge for seamless assistance.

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Recommended by businesses globally across diverse industries

How AR Genie Helps Industries

In this fast-paced industrial landscape where accuracy & efficiency are essential to be at the forefront, our three key solutions - Work Assist, Remote Assist, & AI Smart Assistant (AR Manuals) - help organizations boost productivity by allowing their frontline workforce to complete their jobs on time, enhance their skills with tech-driven tools that bridge gaps between machinery, operators, & expertise’ knowledge, irrespective of location & time constraints.

Key Benefits

Unlock the full potential of your workforce with our AI and AR-powered solutions.

Productivity Boost

Augmented Reality & Artificial Intelligence driven tools  for optimization & improved productivity & performance.

Cost Reduction & Time Savings

AR-powered remote assistance to lower support expenses and accelerate timely problem resolution.

Decreased Training Time

Interactive hands-on-learning experience to level up faster & accelerate skill on and off the job.

Enhanced Safety & Security

Real-time insights to improve safety with end-to-end encryption & on-premises deployment on local servers managed by the organization's IT team.

Minimized Downtime

Advanced & Instant visual remote support system for quick fixes, reduced errors, and minimized complex machinery downtime.

Seamless Connectivity & Accessibility

Uninterrupted support across all network conditions, even offline. Download procedures for disconnected environments to ensure continuous operation.

Integration and Compatibility

Our platform seamlessly integrates with your existing systems or apps & works with a wide range of enterprise applications and hardware. SDK-integration enables direct compatibility with:

  • AR Glasses (Vuzix & RealWear,  Magic Leap 2, Hololens 2 & more…)
  • iPads / tablets.
  • Smartphones (Android, iOS).

Use Case

On-the-Job AR Training

Workers can use AR devices to view job-related, step-by-step instructions overlaid on complex machinery. They can operate new equipment easily with AR, highlighting key components and tool placements to complete tasks accurately without prior experience.

 Simulator AR Training

Trainees can safely practice or simulate complex tasks in a controlled, risk-free environment using AR glasses. They can easily access training materials, interact hands-free with digital AR objects, and experience various scenarios without operating real machinery.

Work Instructions

Workers can use AR glasses or iPads to scan a QR code on objects to view their assigned jobs and follow AR-guided step-by-step instructions. They can interact with 3D models, videos, and documents, or raise queries to access the knowledge base.

Remote Visual Assistance

Experts can use AR Genie’s web-based portal to guide on-site technicians by annotating live camera feeds shared from smartphones, iPads, or AR glasses in real time. Technicians can connect through the AR Genie app for immediate assistance.

Inspection & Quality Control

Inspectors can ensure thorough examinations with AR-guided workflows on tablets or AR glasses. They can scan equipment to view checklists and inspection steps, allowing them to analyze and highlight critical points for thorough assessments.

Repair & Maintenance

Workers can either connect with experts via AR Genie’s remote assist app for repair guidance or use AR manuals to follow maintenance procedures. They can give voice commands to access 3D models or other resources for efficient, accurate repairs.

Some Nice Words from Clients

Clients' satisfaction as a priority

Since implementing AR Genie, our agents have been able to offer a much more effective and streamlined service. The platform’s immersive features enable real-time troubleshooting and remote assistance, which has drastically cut down on response times. Our clients not only receive faster resolutions but also a more personalized experience. The improvements in efficiency and customer experience have been a game-changer for us.


Sami Maxwell

Founder  Impact Poster Gallery

AR Genie has proven to be an incredibly advanced and reliable tool for our operations. The remote troubleshooting and problem-solving capabilities are top-notch. It allows us to quickly diagnose and resolve issues without the need for on-site intervention, saving us both time and resources. We’ve been able to streamline processes that once took hours or even days, and the tool consistently performs flawlessly.

Clement Joly

CEO, Kissfly

Since implementing AR Genie, our agents have been able to offer a much more effective and streamlined service. The platform’s immersive features enable real-time troubleshooting and remote assistance, which has drastically cut down on response times. Our clients not only receive faster resolutions but also a more personalized experience. The improvements in efficiency and customer experience have been a game-changer for us.

Anoop Joseph,

CEO, Magnima